Case study 03 · Stakeholder strategy

Give a difficult negotiation a clear direction.

A delayed capital project needed a coordinated response to strained stakeholder relationships.

The challenge

A delayed capital project faced strained relationships with joint venture partners and government.

What we did

Stakeholder and issues analysis, messaging, commercial options and an integrated negotiation plan.

What changed

Commercial choices and stakeholder interests in the same conversation, and a clearer direction for the negotiation.

The situation

Progress depended on the relationships around the project.

A delayed capital project faced strained relationships with joint venture partners and government. Moving forward required an understanding of the issues and the interests behind each position.

The work

Bring the commercial and stakeholder decisions together.

The work combined stakeholder and issues analysis with messaging, options and an integrated negotiation plan.

That brought the commercial choices and stakeholder interests into the same conversation, giving the negotiation a clearer direction.

The parts of the work
  1. Stakeholder and issues analysisThe issues, and the interests behind each position.
  2. Messaging
  3. OptionsThe commercial choices available.
  4. Integrated negotiation planStakeholder interests and commercial choices in one plan.

The practical lesson

Make stakeholder judgement part of the business decision.

A negotiation plan needs to reflect the interests involved, the available commercial options and the decisions the organisation can make. That connection is a central part of Corporate Affairs’ contribution.

An earlier Transformation Partners engagement. Client details are confidential.

All selected work

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